Please read the Lesson Policy below and check the box at the bottom of the page to accept terms & conditions.
All Scheduling & Payment Notifications Must Be Made Using The Student Portal Or The FSM Email Address.
Lesson durations are for 45 or 60 minutes.
An agreed upon day and time for a weekly lesson will be booked on a monthly basis.
Lesson reminders will be emailed 24 hours in advance of a session and text message reminders will be sent 2 hours before.
Lesson times are fixed and cannot be extended if a student is late.
Monthly invoices will be emailed on the 1st.
Payment will be automatically charged on the 10th of every month. However, students can make payments before the 10th if they like through the student portal.
Make-Up Lessons Can Not Be Converted Or Substitute For Any Monthly Payments.
CANCELLATIONS & MAKEUPS
Cancellations made more than 24 hours before the starting time of a lesson will be given a make-up credit.
Cancellations made less than 24 hours before the starting time of a lesson will not be given a make-up credit and will be charged for the lesson.
Make-Up credits must be booked within 30 days of the original cancelled lesson date or will be voided.
Make-Up lessons can be booked online from the student portal calendar.
Make-Up dates that have been booked can not be rescheduled.
Teacher Cancellation - If a teacher cancels a lesson no charge will be made. Any previous payments will automatically be deducted from the next months invoice.
Weather Cancellation - If poor weather conditions force a lesson to be cancelled a make-up credit will be given.
Medical or Family Emergencies - Students who have a medical or family emergency will be allowed to schedule a make-up lesson.
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